Free support for existing solar owners – from The Solar Shed
One of the recurring topics many solar owners quietly struggle with.
Their solar PV system isn’t behaving as expected.
An inverter shows a fault code.
Monitoring data doesn’t make sense.
Performance seems to have dropped.
They reach out to their original installer and hear nothing.
In many cases, that installer has ceased trading altogether.
A growing problem for UK solar owners
Across the UK, hundreds of thousands of solar PV systems were installed over the past 15–20 years. Many are still perfectly viable, but the companies that installed them no longer exist or no longer provide aftercare.
This leaves solar owners searching online for answers, unsure who to trust, and wary of sales-driven responses.
Solar energy should not become a problem simply because support disappeared.
A straightforward response
At The Solar Shed Ltd, we’re launching a free local solar help service for homeowners and businesses with existing solar PV systems, even if we didn’t install them.
This service is designed to be:
- Professional
- Clear
- Independent
- Free at the point of first support
No pressure. No scare tactics. No unnecessary upselling.
What the free solar help service covers
Our initial support may include:
- Help understanding inverter fault codes and warnings
- Reviewing solar monitoring data and system performance
- Explaining how your solar PV system should be operating
- Identifying whether an issue is likely monitoring-related, configuration-based, or hardware-related
- Honest guidance on whether a site visit or repair is genuinely required
In many cases, solar systems are still working, owners simply need clarity and reassurance.
If repairs or maintenance are required
Where physical inspection, repair or maintenance is necessary, we’ll explain:
- What the issue is
- What impact it has on performance or safety
- Whether action is urgent or optional
- What realistic repair or upgrade options exist
Any paid work is discussed transparently and professionally. The choice always remains yours.
Why we’re offering this
Solar works best when it’s understood and trusted.
By offering free solar advice and initial diagnostics, we aim to:
- Keep existing solar PV systems operating efficiently
- Prevent unnecessary system replacements
- Support confidence in renewable energy
- Provide long-term value, not short-term sales
Good solar doesn’t stop at installation, it continues through proper understanding and care.
Who this service is for
This service is ideal for:
- Homeowners with existing solar panels
- Businesses with older or legacy solar PV installations
- Anyone whose solar installer is unresponsive or no longer trading
- Solar owners searching for independent solar advice
If you’ve ever searched “solar inverter fault UK”, “solar panels not working”, or “who can repair my solar PV system” then this service is for you.
The service is free for solar owners within 15 miles of The Solar Shed, there may be a small charge for people further away.