King's Lynn, Norfolk
Just a few lines saying how pleased we are with the solar panels, when we had all the snow over Christmas the temperature on the panels still showed 45c and on New Years day at 1pm they showed 56c on the panels.
B. Hunt
Swaffham, Norfolk
Dear Kevin, Just a brief line to let you know how pleased I am with the solar panel. Since the installation I have been constantly surprised at the efficiency of the system.
I have only noticed the boiler going on when, in the last few days the weather has been cold enough to put the heating on in the evenings.
I have had one gas bill since the installation and to my delight it was in credit!
So many thanks again,
Eileen Connolly
Spalding, Norfolk
The installers worked hard and completed the job in a day. They cleared everything away and left the room tidy. On completion, the engineer explained the system and control box and left an instruction manual. The system is as good as explained to me and provides the vast majority of my hot water and it's now nearly November.
Thanks for a good and efficient Service.
Margaret Parsons
Dear Kevin, Whilst it is only a comparatively short time since having our PV panels installed it has occurred to me that I have never let you know how satisfied I was with the actual way the work was done. It was apparent that everybody concerned was a skilled tradesman at their respective task and any of my queries were answered immediately and to my satisfaction. The timekeeping throughout was exactly as you had advised. You have told me that you are in touch with all of the concerned and I would appreciate you letting them know how pleased I was with their workmanship and pleasant attitude they showed towards myself and my wife. Many thanks for your attention.
Most Sincerely,
Dian and Elizabeth Colcheside
Holt, Norfolk
Dear Kevin, Just to let you know how delighted we are with the solar system.
We decided to revert to this in order to decrease our dependence on fossil fuels. We also have a wood-burning stove.
The fitting service was excellent - clean and tidy. Over the summer months we used much less oil which
Yours Sincerely
Joanna Fawcett
Dersingham, Norfolk
Dear Kevin,
We would like to thank you and your company for the courteous way in which you handled our order from the initial call to you through to the actual sale.
We were kept informed by a telephone call of your initial delay in arriving which we appreciated.
We hane invited 4 companies to tender for our installation and you were the only company that gave us references of people locally that have had work carried out by you. We requested this from others but to no avail. One company made an appointment and failed to turn up even after we rang the, to see what the problem was.
You even encouraged us to visit your own installation and gave us all the information that we required. We would have no hesitation in recommending you and your company to anyone.
It is nice to see that there are people and companies around that go the extra mile to improve customer satisfaction and relations.
We look forward to the installation process.
Yours Sincerely
Mike and Ann Chapman
North Creake, Norfolk
I write to praise your Regional Sales Manager, Kevin Holland. I had done an amount of homework on Solar Panels and Mr Holland provided all further information. An appointment had been made on two occasions prior to our meeting but on one occasion the representative was unwell, and on another occasion no one even turned up for our appointment (neither was with your company) So I was really prepared for the excellent meetings with Mr Holland who explained very thoroughly the whole scheme to us.
All progressed well until suddenly our son who is a structural engineer in London intervened. He was acting in a 'protective role for his two aging parents'! Solar Panels are not his direct field but are for a colleague of his in London. Son Jonathan asked a whole series of questions which I passed to Mr Holland. At no time did Mr Holland express irritation but patiently explained the answers to Jonathan's numerous questions. Finally our son expressed satisfaction that we had obtained the best product, and since then he has actively supported and encouraged us. Life was slightly 'difficult' until then. After two false starts I was keen to proceed being certain in my own mind that I wished to have the Philidelphia Solar Panels and the EnaSolar Inverter, as a source of renewable energy.
All is now well and we are buoyed up by this late Indian summer, which is providing far more sun that is customary at this time of the year. We are delighted with the outcome and also with the rapid and trouble-free installation process, which was achieved in less than three hours once the scaffolding had been erected.
Thank you and your technicians for your assistance.
Yours Sincerely
Norman McIver

So far this year our customers have saved: 25648 Penguins

1 Thermal Solar System = 2 Penguins

8 Panel 2kw PV Solar System = 1 Penguin

* We haven't really saved any penguins, but every system we install helps to stop all the ice from melting!